You need to meet with new employees either 30 or 90 days after they are hired. You still need to meet with them informally on a regular basis before this point in time, however. This needs to be a quick little 5 or 10 minute sit-down meeting where you work on these 4 vital questions:
1. Now that you've been here for a while, how do we compare to what we claimed to be when we hired you?
2. What are we doing that's good? Who here has been helpful to you?
3. At the last place you worked, what were they doing that we could do here to make things better?
4. Is there anything here you don't like? What can we do to make things better?
After this meeting, continue to meet with your staff. If the employee has any answers to ideas 3 or 4 that deserve recognition or reward, make sure they get it.